Terms of service

Effective Date: January 1, 2026

Store Name: Lurello

Customer Service Hours: Monday through Saturday, 9:00 AM – 5:00 PM (Eastern Time, ET), closed on Sundays and major holidays.

Order Cutoff Time: 5:00 PM (Eastern Time, ET) for same-day order processing.

Welcome to Lurello. By visiting our website and purchasing products from us, you engage in our "Service" and agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before accessing or using our store, which offers women's, boys', girls', and infant apparel.

1. Overview

This website is operated by Lurello. Throughout the site, the terms "we", "us" and "our" refer to Lurello. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Online Store Terms

  • By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

  • You may not use our products for any illegal or unauthorized purpose.

  • A breach or violation of any of the Terms will result in an immediate termination of your Services.

3. Products and Pricing

  • We have made every effort to display as accurately as possible the colors and images of our products in our women's, boys', girls', and infant apparel categories.

  • Prices for our products are subject to change without notice.

  • We reserve the right at any time to modify or discontinue the Service without notice at any time.

4. Order Processing and Cutoff Time

  • Orders placed before 5:00 PM ET (Monday through Saturday) will be processed on the same business day.

  • Orders placed after 5:00 PM ET, or on Sundays and major holidays, will be processed on the next business day.

5. Returns, Refunds, and Return Address Notice

  • You may request a return within 30 days of delivery for eligible items in original condition with tags attached.

  • Please note that our company address listed below is our corporate office and is not a warehouse or return facility.

  • Do not ship returns directly to our corporate address. Doing so may result in lost packages or delayed processing.

  • You must contact our customer service team first to obtain the correct, authorized return shipping address.

6. Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. In no case shall Lurello, our directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of the service or any products procured using the service.

7. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States and the State of South Carolina.

Store Information & Contact Details

  • Store Name: Lurello

  • Corporate Address: 4801 Sunset Blvd, Lot 35

    Lexington, SC 29072-8169

    United States

  • Phone: +1 859-421-0805

  • Email: Lurello@vipcareo.com

  • Support Hours: Monday through Saturday, 9:00 AM – 5:00 PM (Eastern Time, ET). Closed on Sundays and major holidays.