Payment Terms

Effective Date: January 1, 2026

Store Name: Lurello

Customer Service Hours: Monday through Saturday, 9:00 AM – 5:00 PM (Eastern Time, ET), closed on Sundays and major holidays.

Order Cutoff Time: 5:00 PM (Eastern Time, ET) for same-day order processing.

At Lurello, we want to ensure that your checkout experience for women's, boys', girls', and infant apparel is secure, transparent, and seamless. Please review our payment policy below for details on accepted payment methods, currency, and transaction security.

1. Accepted Payment Methods

We partner with secure, industry-standard payment gateways supported by Shopify to protect your financial information. We accept the following major payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover, JCB)

  • Digital Wallets (Shop Pay, Apple Pay, Google Pay, PayPal)

2. Currency and Pricing

  • All transactions on our store are processed in US Dollars (USD).

  • Prices for our products are displayed clearly at checkout. We reserve the right to change product prices at any time without prior notice, though changes will not affect orders that have already been placed and confirmed.

3. Order Processing and Cutoff Time

  • Orders placed before 5:00 PM ET (Monday through Saturday) will be processed on the same business day following successful payment authorization.

  • Orders placed after 5:00 PM ET, or on Sundays and major holidays, will be processed on the next business day.

4. Payment Security and Fraud Prevention

  • All online payments are encrypted using secure socket layer technology (SSL) to ensure the safe transmission of your credit card and personal data.

  • To maintain a secure shopping environment, we screen orders for potential risk or fraud. In certain instances, our team may contact you to verify payment details before fulfilling your order.

5. Important Notice Regarding Returns and Corporate Office

  • Please note that our company address listed below is our corporate office and is not a warehouse or return facility.

  • Do not ship returns or packages directly to our corporate address. Doing so may result in lost packages or delayed processing.

  • You must contact our customer service team first via email or phone to obtain the correct, authorized return shipping address.

Corporate Office & Contact Details

  • Store Name: Lurello

  • Corporate Address:

    4801 Sunset Blvd, Lot 35

    Lexington, SC 29072-8169

    United States

  • Phone: +1 859-421-0805

  • Email: Lurello@vipcareo.com

  • Support Hours: Monday through Saturday, 9:00 AM – 5:00 PM (Eastern Time, ET). Closed Sundays and public holidays.